Careers

Paramount to E-Merge tech is the sustenance of an exclusive work culture that has effectively driven the organization on the path of success. E-Merge tech’s winning blend comprises of teamwork, innovation, technology and vision, which takes shape to form a very unique work ethos.

The organization ensures that it absorbs highly talented people with problem-solving abilities. E-Merge tech truly values those who exhibit leadership abilities and prove to be highly intelligent with a creative bent of mind

Employees’ Testimonials

“I joined E-merge tech after working in a company for two years. I have completed more than four years here but still every day seems new and every day poses new challenges. I know E-Merge tech gives equal opportunities to all. Growth is exponential and learning has no ending when you are in E-Merge tech.”

Team Lead

Operations

“In the last 6 years, I have gained rich experience. This is because, E-Merge tech has given me unlimited opportunities for learning.”

Head

Finance & Accounts

Employee 7

“I still remember my first day in E-merge tech it was a memorable one. I have learnt a lot during my services since I joined. We have great team to work with. The challenges that are given to us daily and the excitement to handle them is the most attractive part of E-Merge tech.”

Executive

Business Development

“E-Merge tech has given career to me and not just a job. I believe it is a very good start in my career. The most important thing is E-Merge tech has given me an opportunity to be independent in every aspect.”

Head

Human Resource

Employee 6

“E-Merge tech has not only added value to my job but it has added value to my life. - Senior Research Analyst.”

Senior Research Analyst

Operations

“If I have to explain my association with E-Merge tech in one word, that word would be ‘first’. Among all the good moments i spent in E-Merge tech one of the happiest moments is when everybody came for my marriage. That shows the human aspect and respect towards the employees. Happy to be here.”

Team Lead

Business Development

Employee 5

“Being in E-Merge is a different experience for me. I am getting a chance to interact with various people and learning a lot. E-Merge has always given equal opportunities to all irrespective of age, number of years of service and etc.”

Research Associate

Operations

“It is my first job and I feel that people at high level are very down to earth to people and this is what is good here.”

Research Associate

Operations

Employee 4

“Its only 10 months I became part of E-Merge tech but I feel it to be another home for me. I have learnt a lot and I enjoy facing the challenges given by E-Merge.”

Research Associate

Operations

“E-Merge tech has given a professional freedom. This freedom has given me a confidence of managing and organizing things in my future.”

System Administrator

Employee3

“This is my first job and I have learnt lot through various projects that we have done.”

Research Associate

Operations

“At E-Merge tech, knowledge is in action. It is good to be here. It has given me a platform to prove myself and became a turning point in my life. I am sure it will bring me a bright future. ”

Research Associate

Business Development

Employee2

“It is a different experience to be in E-Merge tech. Happy to be here. Learnt a lot.”

Executive

Quality

“Anniversary events are going on good. Everybody is participating and I am enjoying each and every moment being here. ”

Research Associate

Operations

Employee1

Job Openings

Business Presentation (PowerPoint) Specialist

Job Description

Responsible for designing PowerPoint presentations including charting, creating/importing graphics, animation and template creation for client projects

Roles & Responsibilities

  • Making the business topics into business presentations that are easy-to-understand for the brain and are visually pleasing to the eye as well. by transforming content into clear, compelling, highly accurate and visually attractive presentations in PowerPoint.
  • Lot of opportunities to learn something new every day. Every presentation is different both in content and form. You will be exposed to business content from industry domains (e.g. Healthcare, Pharma, Retail, etc.), function (e.g. Operations, Finance, Marketing, etc.) and industry (e.g. Automobile, IT, Banking, etc.), all of them with different guidelines, from creating interesting information flow charts and optimizing visuals / frameworks to convey the message. These presentations will be for different audiences and for different purposes which also gives you an understanding of the business context and how our business work.

Skills

  • Should possess a good eye for layout and design, attention to detail, ability to take direction well, have a positive attitude, strong customer service skills and the ability to work in a fast-paced environment.
  • Developing appropriate and consistent formats, typing and proofreading.
  • Accurately translates handwritten and electronic originals into a client formats.
Apply Now

Required Qualification

  • Any Graduates with PowerPoint Skills with Creativity
  • 1 to 2 years Experience

 

Managers/Sr. Managers/General Manager (Operations)
Job Description

Manage staff, preparing work schedules and assigning specific duties.

Review activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing improvements.

Establish and implement departmental policies, goals, objectives, and procedures, conferring with top management, organization officials, and staff members as necessary.

Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.

Roles & Responsibilities
  • Lead member teams in achieving process KPIs and productivity targets
  • Take accountability of business outcomes associated with the process
  • Manage operational risk and maintain business continuity plans for the process
  • Take responsibility for recruiting talented members in the team
  • Foster high levels of employee engagement and retention, develop future managers
  • Lead creation of an engaging and productive work culture
Apply Now
Required Qualification
  • Bachelor’s / Masters Degree
  • Operations management, Lean / Six Sigma
  • 7+ years with 2+ years in operations management / leading multiple teams
  • Influencing, coaching, structured thinking, problem solving, handling ambiguity, personal discipline, high result orientation
  • Exposure to international KPO or BPO preferred but not mandatory
Business Development Executive
Job Description

Priority is to assist company to acquire new customers and sell services to existing ones; the role is a crucial one for any business with the ambition to expand or the necessity to diversify its clientele.

Three primary responsibilities
1.Identifying new sales leads
2.Pitching services
3.Maintaining fruitful relationships with existing customers

 Roles & Responsibilities
  • Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets
  • Researching the needs of clients company and learning who makes decisions about purchasing
  • Contacting potential clients via email or phone to establish rapport and set up meetings
  • Planning and overseeing new marketing initiatives
Skills
  • Strong communication and fluency
  • Creative talents and the ability to solve problems
  • In-depth knowledge of the industry and its current events
  • The ability to handle pressure and meet deadlines
  • Skill in prioritizing and triaging obligations
  • Attention to detail
  • Excellent time management and organization
Apply Now
Required Qualification

Business development executive positions require a bachelor’s degree and 1-2 years of sales or marketing experience in BPO or KPO. MBA preferable

Cold Calling Executive - US Market
Job Description

A list of potential customers or previous customers will be given to the executives. The Executive is then given a call script to follow to assist in introducing and selling the service. The Executive follows the script, answers any questions and attempts to set up an appointment (Tele – Conference) on the telephone.

Three primary responsibilities
1.Identifying new sales leads
2.Pitching services
3.Maintaining fruitful relationships with existing customers

 Roles & Responsibilities
  • Generating new leads and maintain liaison with the existing customers.
  • Ability to make cold calls & convince customers about the service.
  • Surveying the market and identifying potential customers.
  • Contacting potential clients via email or phone to establish rapport and set up meetings.
  • Planning and overseeing new marketing initiatives.
  • Ready to take challenges and learn new things.
Skills
  • A Executive must possess strong communication skills and the ability to Listen, Converse, Convince effectively.
  • A pleasant phone voice is also essential as well as possessing strong sales skills.
Apply Now
Required Qualification
Qualification: Any
Experience: Minimum 1 year experience preferred. Freshers may also Apply
Salary : Not a constraint for the right candidate
Social Media Analyst
Job Description

Responsible for analyzing, interpreting and creating the reports using the data gathered from the social conversations/data.

 Roles & Responsibilities
  • Understand the product categories, trends and problems of the clients and developing the search queries to execute in the social media listening and bench-marking tools
  • Qualitative and quantitative data analysis generated from the social media platforms  to provide insights
  • Creating the insightful reports with storytelling to show the findings, conclusions and suggestions of social conversations/ data
  • Quality check and data assurance towards the e-merge tech quality metrics
  • Hands on experience with social media listening and monitoring tools (Radian 6, Brandwatch, Sysomos, Crimsons Hexagon, Talkwalker, Socialbakers, Unmetric or Simplymeasured etc.)
Skills
  • Ability to make optimized search queries for social media listening and monitoring
  • Adherence to quality control and metrics
  • Experience in creating reports with explanation, precise topics and data visualization
  • Ability to make the meaningful insights and inferences from social media conversations/data
  • Experience in handling different social media listening tools (Radian 6, Brandwatch, Sysomos, Crimsons Hexagon, Talkwalker, etc)
Apply Now
Required Qualification
  • 1+ Years experiences on social media analysis, graduation in any field (Life Science most preferable)
  • All Bachelor/Master/Engineering candidates are also eligible
  • Knowledge of online marketing channels will be add-on
  • Flawless communication skills
  • Analytical and multitasking skills